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CUSTOMER INFORMATION

Privacy Policy

How information supports your shopping and customer service experience.

Information you provide

When you shop or contact us, you may provide your name, email, phone number, shipping and billing addresses, order details, payment-related information, and the contents of your customer service messages. Payment details may be handled by the payment provider used for your transaction.

How information is used

We use relevant information to process payments, fulfill and deliver orders, handle returns and refunds, respond to customer service requests, maintain the store and comply with applicable obligations.

Service Providers and Partners

We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services.

Browser storage

Our store uses browser local storage to retain the products, sizes and quantities in your shopping cart between visits. The cart can be cleared on the Cart page. See our Cookie Policy for more information.

Retention and your requests

Information may be retained where needed for the purposes described above or applicable obligations. To ask about access, correction or deletion of your information, contact us. We will consider requests in accordance with applicable requirements; some information may need to be retained for ongoing transactions or legal obligations.

Contact

For assistance, email [email protected] or write to bsyetstate, 7 Lot le Mozart, 30150 Roquemaure, France.

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